Refund policy

At Babar Ali Soomro Wholesale Medicine, customer satisfaction is important to us. Due to the nature of pharmaceutical products, returns and refunds are subject to the following conditions:

Returns

• Returns are accepted only for products that are damaged, defective, incorrectly supplied, or expired at the time of delivery.
• Return requests must be submitted within 24 hours of receiving the order.
• Products must remain in their original, unopened packaging.
• Products that have been improperly stored, used, or tampered with are not eligible for return.

Refunds

• Approved refunds will be processed after inspection and verification of the returned products.
• Refunds may be issued through the original payment method or as store credit, depending on the circumstances.
• Shipping charges are non-refundable unless the error was caused by us.

Non-Returnable Items

• Opened medicines and healthcare products.
• Products damaged due to customer negligence.
• Products returned without prior approval.